State Farm® Insurance Agent Elisa Chavez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
paulina diaz
June 26, 2025
5
out of
5
rating by paulina diaz
"I spoke with Heidi to process payment, I also had some questions regarding my policy. I ended the call with all my questions answered, learned about other options to lower my payment, and with my account set on autopay. She even added notes to my file so that any other agents could be aware of certain concerns/priorities I had. Heidi went above and beyond in addressing all concerns that I had, I’m very thankful!!"
We responded:
"Hi Paulina, we appreciate your review! We are happy to know you had a great experience with Heidi on my team. If you ever need any assistance in the future, please reach out. We are here to help! "
Selynda Rose
June 23, 2025
5
out of
5
rating by Selynda Rose
"Heidi help me out great customer service answered all my questions in detail! Over all pleasant experience!"
We responded:
"Thank you for sharing Selynda! We love to hear from our customers and so happy to hear Heidi was pleasant and helpful. Thank you for choosing the Elisa Chavez State Farm Agency"
Jennifer Gabriela
June 20, 2025
5
out of
5
rating by Jennifer Gabriela
"Thank you to Heidi for helping me with my Life Insurance questions :) very helpful and knowledgeable!"
We responded:
"Thank you Jennifer for the review and sharing how helpful Heidi was. We appreciate you choosing the Elisa Chavez State Farm Insurance agency for your life insurance"
diego perez
June 20, 2025
5
out of
5
rating by diego perez
"Heidi was very helpful and professional thank you for great customer service."
We responded:
"Thank your Diego for sharing your recent experience with our office! It’s great to hear how professional and helpful Heidi was. Thanks again for choosing the Elisa Chavez State Farm Agency for your insurance "
Brayni Cartagena
June 19, 2025
5
out of
5
rating by Brayni Cartagena
"Heidi was amazing! So sweet!"
We responded:
"Thanks for the review Brayni! Love hearing from our customers and how amazing Heidi was. Thanks again you for choosing State Farm for your insurance "
Roberto Rangel
June 19, 2025
5
out of
5
rating by Roberto Rangel
"Heidy helped me with some concerns about my policy. She was really helpful and fast with the information and knowledge about my concerns. Thank you."
We responded:
"Thank you Roberto! Heidi and the team work everyday to be efficient with our customer service because your time is important. Thanks for choosing State Farm "
Brenda Topete
June 19, 2025
5
out of
5
rating by Brenda Topete
"Best insurance in the valley!!! Call Heidi, or Eliza Chavez!!!!"
We responded:
"Thank you Brenda, that is so sweet! We’re here when you need us and appreciate you choosing the Elisa Chavez State Farm agency for your insurance "
Cesar Nunez
June 16, 2025
5
out of
5
rating by Cesar Nunez
"I been with Elisa chaves state farm insurance for many years I'm still happy to be with them. They are always very helpful when you have any questions."
We responded:
"We appreciate your kind words Cesar! Thank you for choosing the Elisa Chavez State Farm Agency for your insurance all these years! "
Adam Weston
June 10, 2025
5
out of
5
rating by Adam Weston
"⭐️⭐️⭐️⭐️⭐️ I just updated my auto policy through Elisa Chavez’s State Farm office and have to give a huge shout-out to Nichole. From my first call to the final confirmation email, she was prompt, precise, and an absolute pleasure to work with. She walked me through every detail, answered all my questions in plain English, and made sure the changes were reflected immediately in my account. Best of all, she followed up afterward to confirm everything processed correctly—no loose ends, no surprises. Service like this is the reason I stay with State Farm, specifically Elisa Chavez and Team. Thank you, Nichole!"
We responded:
"Awe we appreciate you taking the time to share your experience with our agency! It really does mean a lot to hear from our customers. I’m so happy to hear how great Nicole has been and we really appreciate you choosing the Elisa Chavez State Farm agency for your insurance "
Rosario Flores
June 8, 2025
5
out of
5
rating by Rosario Flores
"Despite having to cancel my insurance with State Farm due to current changes, I will highly consider returning because Heidi provided outstanding service. She was very attentive and goes out of her way to ensure I understood everything regarding my policy. She always answered any questions I had with the best attitude."
We responded:
"Thank you Rosario for sharing! We are sad to hear you decided to leave, but I’m happy to hear the great service Heidi has given will bring you back. Thank you again for being our customer. "
Uriel borrayo
June 8, 2025
5
out of
5
rating by Uriel borrayo
"Great guest service, positive attitude, definitely appreciate the help from Heidi!"
We responded:
"Thank you Uriel for sharing. Love hearing Heidi had a great attitude, it’s important to us to provide an exceptional customer experience! Thanks again for choosing the Elisa Chavez State Farm Agency for your insurance"
Diana Borrayo
June 7, 2025
5
out of
5
rating by Diana Borrayo
"Heidi Avelar made switching insurance companies easier than I could’ve ever imagined. She made me feel very comfortable and answered all of my questions. I am looking forward to being insured by this company thanks to her!"
We responded:
"Thank you Diana for all your kind words about Heidi. She works to provide the best experience shopping for insurance and we’re lucky to have her on our team! We appreciate the opportunity to be your agent and are here when you need us. Thanks again, Elisa."
Maribel Ramirez
June 4, 2025
5
out of
5
rating by Maribel Ramirez
"Very great service and helpful"
We responded:
"Thank you Maribel for the 5 stars and happy to hear the team has been helpful. We appreciate you choosing State Farm for your insurance "
Edvin Reyes
June 2, 2025
5
out of
5
rating by Edvin Reyes
"Heidi is awesome and took care of me fast."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
jorge almaraz
May 30, 2025
5
out of
5
rating by jorge almaraz
"I’ve been with Statefarm for about 5 years and I can honestly say they go above and beyond in every interaction. In a world where insurance companies often get a bad rap, this team stands out for all the right reasons. From day one, their customer service has been top-notch—friendly, responsive, and genuinely helpful. Whether I’ve had questions about my policy, or simply wanted clarification, they’ve always been patient and thorough. It’s clear they care about their clients and take pride in their work."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
robert escajeda
May 30, 2025
5
out of
5
rating by robert escajeda
"Exceptional customer service answering all questions with great detail."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tony Stark
May 28, 2025
5
out of
5
rating by Tony Stark
"Great customer service!"
We responded:
"Thanks Tony! We love to hear from our customers and appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
Jeffrey Havaux
May 28, 2025
5
out of
5
rating by Jeffrey Havaux
"The service I continually receive is thorough, effective and quick."
We responded:
"This is great to hear, thank you Jeffrey! We’re here when you need us! "
Carolyn Schurmann
May 28, 2025
5
out of
5
rating by Carolyn Schurmann
"I'm very grateful to Nicole for alerting me that my payment to California Fair Plan through my online banking service had not reached them after 10 days. She stayed in constant touch while I tried to find out what had happened, and gave me a contact phone number for them. It's very reassuring to know that my State Farm agent is so helpful. Thank you Nicole."
We responded:
"Thank you Carolyn for sharing and so glad to hear Nicole was helpful! We appreciate you and here when you need us. Thanks for choosing our agency for your insurance needs "
Dezirae Medina
May 28, 2025
5
out of
5
rating by Dezirae Medina
"Very good customer service and have been with State Farm for years now"
We responded:
"Thanks for sharing Dezirae! We love hearing from our customers and thanks again for choosing the Elisa Chavez State Farm Agency for your insurance "
Cynthia
May 28, 2025
5
out of
5
rating by Cynthia
"The customer service is great. Heidi was very helpful, friendly, kind, and knowledgeable. I was able to get started in less time than I thought."
We responded:
"Thank you Cynthia! Love to hear how kind and friendly Heidi! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
Don Weeks
May 28, 2025
5
out of
5
rating by Don Weeks
"We have been with Elisa’s State Farm office for many years, and are very pleased with the service they provide 😀"
We responded:
"Awe! Thank you Don for the kind words. We appreciate you and here when you need us! "
fili valdovinos
May 26, 2025
5
out of
5
rating by fili valdovinos
"Great help from Heidi @ State Farm with what i needed to update my payment method but she took care of me and informed me with all the details i needed and information good work!."
We responded:
"It’s great to hear from our customers! Thanks for sharing and glad to hear Heidi was great. Appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
Sylvia King
May 23, 2025
5
out of
5
rating by Sylvia King
"Always responsive, reliable and courteous. Everyone I have worked with has been great. My most recent interactions have been with Nicole and she is terrific. This is a well-run agency that is a stand-out in customer service."
We responded:
"Thank you Sylvia for your review. It’s always a pleasure hearing from our customers and appreciate you recognizing Nicole! Thank you again for choosing the Elisa Chavez State Farm Agency for your insurance. "
Adam Eacherton
May 23, 2025
5
out of
5
rating by Adam Eacherton
"My experience has been nothing but great. Heidi and Nicole have always been super kind, helpful and available when I need assistance. On a scale of 1-10, I give them an 11. Thanks so much!"
We responded:
"Thanks Adam for sharing! It’s always great to hear from our customers. I’m delighted to hear Nicole and Heidi have been super kind. We’re here when you need us and thank you for choosing the Elisa Chavez State Farm Agency for your insurance!"