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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Czypinski

November 15, 2024

5  out of  5
rating by Linda Czypinski
"Fantastic, efficient service! The agent worked with me regarding my preferences for my insurance plan and delivered multiple options for me to choose from. Great communication! Highly recommended!"
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desirae cortez

October 30, 2024

5  out of  5
rating by desirae cortez
"Heidi was able to help me update my payment information. She was able to pull up my account quickly, update the information and send over confirmation all in under 5 minutes. She was very kind and thorough. Always appreciate the amazing customer service!"
We responded:
"Thank you Desirae for sharing and love to hear how great Heidi was! We appreciate you choosing the Elisa Chavez State Farm Agency. "
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Patricia Gomez

October 29, 2024

5  out of  5
rating by Patricia Gomez
"Heidi Avelar is awesome! She helped me transition to my new plan, was very professional, and walked me through the entire process! Thank you for your patience."
We responded:
"Thank you Patricia, it’s great to hear Heidi was awesome! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance. "
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Jennifer Salgado

October 22, 2024

5  out of  5
rating by Jennifer Salgado
"I initially called to just get a quote and I spoke to Heidi, and she was wonderful. She really smoothen the process for me and my mother. She answered all my questions and was super helpful. I would really recommend State Farm for any policy you are looking for. The staff is amazing and friendly."
We responded:
"Thank you for sharing Jennifer! I love hearing how wonderful Heidi was in your process. Thank you for choosing the Elisa Chavez State Farm Agency for your insurance. "
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Eureka Star

October 21, 2024

5  out of  5
rating by Eureka Star
"Called with questions about my policy and Heidi was so helpful and cheerful!! She was extremely knowledgeable and answer all my questions with grace and ease!! Keep up the great work and amazing personality Heidi!!"
We responded:
"Awe this is a great share! Heidi is super cheerful and happy she was helpful. Appreciate you choosing the Elisa Chavez State Farm Agency for your insurance! "
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Jon Krause

October 19, 2024

4  out of  5
rating by Jon Krause
"I was working with Nicole, who has assisted me greatly with my policy. We all know that insurance rates, regardless of the company, are out of control. The care and patience she provided while helping me navigate a very difficult time should not go unnoticed. Great job, Nicole! I really appreciate it!"
We responded:
"Thank you Jon! We appreciate your time and business. We’re here when you need us! Thanks again for choosing the Elisa Chavez State Farm Agency"
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eddie vergara

October 18, 2024

5  out of  5
rating by eddie vergara
"Heidi was very helpful and friendly when I called to make a payment"
We responded:
"Thank you Eddie and we appreciate you choosing the Elisa Chavez State Farm Agency for your insurance ! "
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Jodi Blakeley

October 17, 2024

5  out of  5
rating by Jodi Blakeley
"I cannot express enough how pleasant of an experience Heidi provided during my call to make a change to my policy. It was super simple and took no time at all, and Heidi was professional, personable, and very efficient. Highly recommend if you’re looking for reasonable insurance and wonderful customer service!"
We responded:
"Thanks Jodi. We appreciate you sharing your experience with Heidi and appreciate you choosing the Elisa Chavez State Farm Agency! "
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Antonio Moreno

October 17, 2024

5  out of  5
rating by Antonio Moreno
"Heidi me ayudó con mi póliza muy eficiente!!!👍👍"
We responded:
"Gracias Antonio por ser cliente! "
Profile photo of Alejandro Valderrama

Alejandro Valderrama

October 17, 2024

5  out of  5
rating by Alejandro Valderrama
"Super helpful insurance agency. If you want everything made easy and to get the BEST deal possible, ask for Heidi Avelar! The whole team is super kind and helpful too!"
We responded:
"Thank you Alejandro for sharing your experience with our agency! We love hearing from our customers and I’m happy to hear Heidi has been able to help. Thanks for choosing the Elisa Chavez State Farm Agency"
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Aide Aguirre

October 15, 2024

5  out of  5
rating by Aide Aguirre
"My experience through every step of the process has been outstanding. The agents have all been kind, understanding and quick to answer all my questions. Heidi was incredibly supportive and patient as I asked a ton of questions. Her demeanor and impeccable customer service made every interaction feel comfortable for me."
We responded:
"Thanks Aide and love to hear how Heidi was patient in your insurance process! We appreciate you choosing the Elisa Chavez State Farm Agency. "
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Lee Young Eun

October 14, 2024

5  out of  5
rating by Lee Young Eun
"Heidi was on the phone to help me through my car insuarance. She was very kind and thoughtful enough to speak slowly and clearly in English as I speak English as second language. She surely made me choose the statefarm for my car insuarance through the phonecall."
We responded:
"Thank you for sharing and happy to hear how kind Heidi was in your car insurance purchase. We appreciate you choosing the Elisa Chavez State Farm Agency for your auto insurance! "
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Julia Gonzalez

October 11, 2024

5  out of  5
rating by Julia Gonzalez
"I’ve had insurance with Elisa since she bought it from Bob and I’m very pleased every time I need help Jasmine or Nicole always do their best to help me. They’re both very professional ,courteous and very friendly. They always have an answer for any questions I have . They’re very good at their jobs in my experience with them."
We responded:
"Thank you Julia for sharing your experience with our agency and it’s great to hear how helpful my team has been! We appreciate your choosing the Elisa Chavez State Farm agency for your insurance."
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Garrett Feldman

October 10, 2024

5  out of  5
rating by Garrett Feldman
"Eliza her team (Heidi, Jasmine, Nicole) have been excellent. The customer service is always above par and always make sure I get the best rates."
We responded:
"Thank you Garrett for sharing and appreciate you choosing the Elisa Chavez State Farm Agency for your insurance. "
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skylar dapp

October 8, 2024

5  out of  5
rating by skylar dapp
"Heidi Avelar was extremely informative, efficient, and kind. She answered all of my questions and took care of setting up my insurance within minutes😄"
We responded:
"Thank you Skylar! So happy to hear how kind Heidi was and we appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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Lucy Lopez

October 3, 2024

5  out of  5
rating by Lucy Lopez
"I want to thank Nicole for her good service and for always helping me in what I need and answering my questions. I definitely recommend state farms insurance ."
We responded:
"Thank you Lucy for sharing! Nicole is always smiling and ready to help. Thank you again for choosing the Elisa Chavez State Farm Agency for your insurance "
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Ana Robles

October 1, 2024

5  out of  5
rating by Ana Robles
"Heidi was amazing at breaking down my plan and coverage in every aspect. I was able to understand what I’m covered for and how much. She really took the time to answer my questions and clarify, especially with all these insurance changes. Heidi will definitely be my go to girl in the future!"
We responded:
"Thank you Ana for sharing and glad to hear how Heidi helped keep your experience simple! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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James Kehl

October 1, 2024

5  out of  5
rating by James Kehl
"This office is very professional, responsive and courteous. Heidi has been very helpful with making adjustments to my policies and recommending ways to save."
We responded:
"Thanks James for your kinds words. We appreciate you and thank you for choosing the Elisa Chavez State Farm Agency for your insurance!"
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Wendy Ayon

September 30, 2024

5  out of  5
rating by Wendy Ayon
"I appreciate the convenience of being able to communicate with my insurance agent via email and receive prompt, reassuring responses. It provides me with a sense of security. Furthermore, I value the fact that the office is situated within my community and is woman-owned. The exemplary standard of customer service makes it a strong recommendation to consider to anyone."
We responded:
"Awe this is such a great share Wendy! I’m happy we’ve been responsive and appreciate your choosing the Elisa Chavez State Farm Agency for your insurance "
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Samantha Escobar

September 28, 2024

5  out of  5
rating by Samantha Escobar
"Heidi did an amazing job at explaining my coverage and details of my policy. She made herself available to discuss any questions/concerns. Thank you for remaining awesome and patient with your customers."
We responded:
"It is always so wonderful to hear from our customers and appreciate your share Samantha! Glad Heidi has been amazing and we appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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Murat Kesre

September 27, 2024

5  out of  5
rating by Murat Kesre
"Good people great service. I'm very happy with state farm. Elisa has a great team. Very knowledgeable and helpful."
We responded:
"Thank you so much for sharing and happy my team has been great. We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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Maks Yurkin

September 27, 2024

5  out of  5
rating by Maks Yurkin
"Great service!Best prices if you need to insure a classic!!"
We responded:
"Thanks for sharing and glad we’re able to help with your classic car insurance! "
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juan herrera

September 25, 2024

5  out of  5
rating by juan herrera
"Really helpful when ever I call to get any information"
We responded:
"Thank you Juan! We’re here we you need us "
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Cristy Montoya

September 25, 2024

5  out of  5
rating by Cristy Montoya
"Heidi was really nice and clearly explained to me what im covered for. Thank you! :)"
We responded:
"Thank you Cristy for sharing and we appreciate your choosing the Elisa Chavez State Farm Agency for your insurance "
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david osuna

September 24, 2024

5  out of  5
rating by david osuna
"Nicole was very professional and had to leave my problem I had concerns before I spoke to her And she assured me that she had it all taken care of"
We responded:
"Thank you David and glad to hear Nicole was able to help! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "