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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lauren Boser

May 11, 2023

5  out of  5 rating by Lauren Boser
"Setting up a policy through StateFarm with the Elisa Chavez agency was a breeze. I put in a request for some info and quickly got a call from Heidi Avelar. She was incredibly helpful and easy to work with. Whole process took about 15 minutes."

Ray Lopez

May 2, 2023

5  out of  5 rating by Ray Lopez
"Heidi helped me add my renters insurance to my policy. Went very smooth, fast and got a good price for the insurance. Appreciate the help."

Dylan Ramirez

April 26, 2023

5  out of  5 rating by Dylan Ramirez
"I recently changed my life insurance and had all my questions answered professionally by Jasmine Shevitt. She helped me select the perfect insurance to suit my needs. She is kind, patient and a true asset to this office. Thank you so much!"

EL Vallero Ramirez

April 26, 2023

5  out of  5 rating by EL Vallero Ramirez
"Absolutely great agents at this office. Jasmine, was truly helpful and patient with our questions and very informative. Thank you and keep up the amazing work! Definitely referring friends and family directly to you."


April 20, 2023

5  out of  5 rating by Don
"I gotta say by far this is the best insurance company I've used in years! They are honest and to the point and won't steer you wrong, Thank you guys. ⭐️⭐️⭐️⭐️⭐️"

Kelly Schweitzer

March 31, 2023

5  out of  5 rating by Kelly Schweitzer
"Very easy to set up insurance policies, and the woman who helped me out today, Heidi, was very kind and made sure I was getting the best deal possible."

Lucia Lopez

March 30, 2023

5  out of  5 rating by Lucia Lopez
"I have State Farm life insurance and their service over the phone went smoothly with Nicole which is really hard to find so I’m overall satisfied with the service I received.."

Daniel Heidorn

March 29, 2023

5  out of  5 rating by Daniel Heidorn
"Nice and chill people. Answered all of my questions thouroughly and thoughtfully. I left feeling like I knew more about what I'm actually paying for when it comes to my plan. That's all I can ask for I suppose. Shout out to Heidi!"

Oscar Lopez

March 19, 2023

5  out of  5 rating by Oscar Lopez
"Heidi helped me insure my Civic Si and made the process very easy and fast. Good quality service from them every time. Thanks again"

Joanna Garcia

March 13, 2023

5  out of  5 rating by Joanna Garcia
"Heidi Avelar is great for helping get an auto insurance. I would definitely recommend her to my family and friends."

Jim Mietus

March 3, 2023

5  out of  5 rating by Jim Mietus
"I needed to add another person to my auto policy, and Nicole was extremely knowledgeable and responsive, quickly answering all my questions and efficiently updating my account."

Derek Campbell

February 24, 2023

5  out of  5 rating by Derek Campbell
"State Farm treats me extremely well"

Garrett Feldman

February 23, 2023

5  out of  5 rating by Garrett Feldman
"Heidi was exceptional. Walked me through every aspect of my coverage and answered all questions. Was a pleasure dealing with her."

Daisy Castellanos

February 16, 2023

5  out of  5 rating by Daisy Castellanos
"Thank you Jasmine and Nicole for the outstanding customer service. So happy to be joining State Farm with you guys. You guys made it very easy and fast for me, I’m so glad I switched."

Daisy Fuentes

February 15, 2023

5  out of  5 rating by Daisy Fuentes
"Heidi’s customer service is phenomenal. She delivered all the information that I requested from her without any hesitation. Her professionalism is outstanding, thank you for such a great experience."

Kelly Blaylock

February 7, 2023

5  out of  5 rating by Kelly Blaylock
"Whenever I have to call my Agent’s (Elisa Chavez) office, I receive the utmost courtesy and excellent customer service. Specifically today I was assisted by Heidi. She made my life easy! Much appreciated!!"

Luis Ayala

February 2, 2023

5  out of  5 rating by Luis Ayala
"Heidi helped me out with my policy was super friendly and also answered all the questions I had and followed up with me the following day. Great service overall"

chris farinella

January 27, 2023

5  out of  5 rating by chris farinella
"Great company to deal with, very professional. I have been with them nearly 25 years. Highly recommended."

Keith O'Leary

January 26, 2023

5  out of  5 rating by Keith O'Leary
"Heidi was very kind, patient, and informative. She was very pleasing to talk to & she also offered great & easy solutions to my questions. She made the process very easy & even pleasant."

Josh Bernstein

January 26, 2023

4  out of  5 rating by Josh Bernstein
"Responsive and helpful"

Loren Abelman

January 26, 2023

5  out of  5 rating by Loren Abelman
"This office is the best! The “entire” staff is extremely knowledgeable as well as reachable at any given time. I have multiple vehicles as well as some other policies with Alicia’s office. All my questions are always answered in detail, all the while advising me about all my options and the proper steps to take. I routinely save money by bundling policies which allow multiple types of discounts to each policy. Allow Alicia Chavez and her staff to handle all your insurance needs. If you want agents giving top level service representing who I feel is the best insurance company (State Farm); then Alicia Chavez and her staff is your place to go. You won’t be disappointed!!!"

Marissa Martinez

January 26, 2023

5  out of  5 rating by Marissa Martinez
"Heidi was very helpful and easy to work with. She was very understanding and helped me figure out the best plan for my family and I."

Robert Frank

January 26, 2023

5  out of  5 rating by Robert Frank
"Elisa and her team are top notch! They are always available and answer the phone directly with no annoying voice mail system or non responsive prompts. I would highly recommend you use this insurance agency."

Marc Orloff

January 25, 2023

5  out of  5 rating by Marc Orloff
"Very responsive and super helpful! Highly recommend"

Matthew D

January 24, 2023

5  out of  5 rating by Matthew D
"This agency and its customer service are amazing ! They are very helpful and very caring with their clients. The reminders they send are life saving and the system they have going is incredible. Heidi is also amazing as she’s helped me a few times already ! Definitely sticking with state farm because of this agency :)"