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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Da'Nyia Johnson

September 6, 2023

5  out of  5 rating by Da'Nyia Johnson
"I am thrilled to give State Farm Insurance Agent, Elisa Chavez, and her team at an excellent rating for her exceptional service in providing rental & automobile insurances. Their expertise and dedication in guiding me through the insurance process were truly outstanding. They ensured that I had the right coverage tailored to my needs, and their ongoing support, responsiveness and professionalism make for a experience hassle-free. I highly recommend her agency to anyone seeking top-notch insurance services."

Jaime Capone

August 31, 2023

5  out of  5 rating by Jaime Capone
"Love this office! I refer all my clients with insurance needs to them. They never let me down!"

Jocely Gonzalez

August 29, 2023

5  out of  5 rating by Jocely Gonzalez
"Heidi was amazing! she was super helpful, made me feel comfortable and was very detailed. She made sure i understood every step of the way not leaving me with any questions or concerns. Made this whole process smooth and easy! Thank you Heidi!!!"


August 25, 2023

5  out of  5 rating by Connie
"I’m extremely content with State Farm . Jasmine has been very helpful since the first time I called to get a quote. I’ve been with them for over 2 years now .Everytime I have a question or in need of new quote Jasmine has always helped me . She’s very nice takes her time to find me the best quotes she’s my go to . I strongly recommend this place everyone is nice and professional ."

Gabriela Batres

August 25, 2023

5  out of  5 rating by Gabriela Batres
"It was great to work with Heidi. She was so kind and helpful in my situation. Although I would like State Farm, the company, to be able to give provisional insurance in the meantime is processed. Not all people are bad and some need to work and feel safe. But, Heidi was great and amazing and she’s my State Farm person . Thank you Heidi!"


August 24, 2023

5  out of  5 rating by ENRIQUE GARCIA
"(Translated by Google) Hello, the person who assisted me, Heidi Abelard, was very kind and clarified all my doubts, she was very helpful (Original) Hola la persona q me atencio Heidi abelard fue muy amable y me aclaro todas mis dudas,she was very helpful"

James Laney

August 23, 2023

5  out of  5 rating by James Laney
"I would like to say that Heidi was so amazing in the effort that was given to me in wearing some issues up that needed attention ASAP, Amazing thank you James R Laney"

Corinne Lafayette

August 23, 2023

5  out of  5 rating by Corinne Lafayette
"Heidi was very helpful and a pleasure to speak with. Thank you"

Hailey Hein 'student'

August 18, 2023

5  out of  5 rating by Hailey Hein 'student'
"My agent made it very easy to complete the process of getting insurance while clearly stating how the process works and what I will gain from my insurance!!"

Brooke Wolff

August 17, 2023

5  out of  5 rating by Brooke Wolff
"This has always been a remarkable insurance agency for us. High praise to Heidi, who helped us recently!"

Jonathan Garcia

August 14, 2023

5  out of  5 rating by Jonathan Garcia
"Truly wonderful experience and amazing quote deal. Elisa Chávez has a great team working for her, especially Heidi. Thank you for helping me with getting top notch coverage."

Len Towne

August 4, 2023

5  out of  5 rating by Len Towne
"Heidi is amazing, moved out to CA from another state, had several issues with current insurance I came with when trying to change states. Heidi made it much easier and helped me finalize everything in one day. The other insurance provider I am still sitting on week 4 and they could not help me with coverage and wanted more money. Going State Farm and talking with Heidi made me feel much more comfortable and was much smoother."

Senior Omar

July 28, 2023

5  out of  5 rating by Senior Omar
"Very informative and was a pleasure to talk to"

Kirill Romanov

July 25, 2023

5  out of  5 rating by Kirill Romanov
"Jasmine took a good care of me and answered all questions in a good manner. Thank you for your kindness and caring!"

Erica Lopez

July 24, 2023

5  out of  5 rating by Erica Lopez
"Excellent service"

Ryan saidi

July 18, 2023

5  out of  5 rating by Ryan saidi
"Heidi is great! Fantastic experience"

Stephen Blackwood

July 17, 2023

5  out of  5 rating by Stephen Blackwood
"Excellent customer service! Very responsive with quick turnaround times and a "can do" attitude. Thank you."

Lauren Buckley

July 12, 2023

5  out of  5 rating by Lauren Buckley
"Hands down the easiest insurance company to talk to on the phone when trying to get insurance! I just moved to California and had other insurance companies be extremely inflexible and robotic when trying to obtain new car insurance; or I would be told one thing but it's really something else entirely. Just all around unhelpful and confusing. State Farm should have been my first go to as they were very willing to help me during this transition and showed how it's REALLY supposed to be done. Straight forward and easy. Heidi was an absolute dream to work with over the phone. She made getting insurance extremely easy and entertaining! She worked hard to keep me posted on any updates as well as made sure to provide the quote that really did best suit me as well as answered all my questions during this process. Thanks state farm and thank you specifically to Heidi for your help, greatly appreciate you!"

Tim Shaheen

July 11, 2023

5  out of  5 rating by Tim Shaheen
"Great service, great team! Nicole couldn't have been nicer. She was so knowledgeable, efficient, and helpful."

Angela Vega

June 30, 2023

5  out of  5 rating by Angela Vega
"My agent Heidi was incredibly helpful, efficient, and friendly. She provided very professional and personable service and helped me complete exactly what I needed."

michael valderrama

June 29, 2023

5  out of  5 rating by michael valderrama
"Heidi Avelar got me the best rate no other insurance company would offer! Great customer service. Very professional would definitely recommend to anyone looking for great coverage at a low price."

Carol Stewart

June 26, 2023

5  out of  5 rating by Carol Stewart
"Efficient, thorough, business like, helpful. Every thing I want in an agent."

damien mejia

June 16, 2023

5  out of  5 rating by damien mejia
"great service !!"

Lauren Boser

May 11, 2023

5  out of  5 rating by Lauren Boser
"Setting up a policy through StateFarm with the Elisa Chavez agency was a breeze. I put in a request for some info and quickly got a call from Heidi Avelar. She was incredibly helpful and easy to work with. Whole process took about 15 minutes."

Ray Lopez

May 2, 2023

5  out of  5 rating by Ray Lopez
"Heidi helped me add my renters insurance to my policy. Went very smooth, fast and got a good price for the insurance. Appreciate the help."